Receptionist

• Answer Phones Call and conduct initial consulting to clients (training provided)
• Assist Attorney and Legal Assistant if necessary in casing filing
• Update database(s) and utilize case management tools effectively
• Update websites, social media and blog contents, design marketing materials
• Maintain hard copy files and documents as required to support immigration activity
• Scanning and Copying of Immigration Petitions
• Basic translation work and coordinate translation work with a third-party agency
• Other office administrations

Job Requirements

• 4-year college degree in any major required
• Bilingual proficiency in English and Chinese required
• One year of office working experiences, ideally in an immigration office
• Must be highly professional both in person and over the phone, in addition to having excellent verbal/written communication skills, with focused ability to win the confidence of potential new clients and maintain the confidence of ongoing clients
• Have a “can do” positive, pleasant, and helpful attitude both with clients and co-workers
• Possess superior computer skills with the ability to learn new software — software examples include: Microsoft, Dropbox, Google Spreadsheet, and so on
• Be a highly motivated self-starter who offers to help coworkers with day to day work flow when the opportunity or need arises
• Have the ability to prioritize and handle multiple and varied responsibilities maturely, with attention to detail, and with ease.